We repair your vehicle to it’s pre-accident condition and any damage that applies to the claim-Additional repairs will be your responsiblity.

Occasionally, in the process of repair we find previous damage to a vehicle unrelated to the accident. In this case we would notify the owner of the vehicle and invite you to come and inspect the previous damage, at this time we would prepare an estimate to repair the previous damage. There are a couple [...]

By |2016-01-20T19:46:19+00:00January 20th, 2016|Comments Off on We repair your vehicle to it’s pre-accident condition and any damage that applies to the claim-Additional repairs will be your responsiblity.

How Many Repair Estimates Must I Submit?

Your insurance company may ask for several estimates. There is no law that states how many estimates you must submit or that limits the number the company can ask for. One should be sufficient from the shop of your choice.

By |2016-01-20T21:11:52+00:00January 20th, 2016|Comments Off on How Many Repair Estimates Must I Submit?

Must I take my vehicle to an insurance company drive-in claims for an estimate?

You are not required to take your vehicle to a drive-in claims facility. It is your right as the vehicle owner to obtain an estimate from the shop of your choice. Your required to notify your insurance company of the vehicle's location so that it may be examined by the claims adjuster. However, if you [...]

By |2016-01-20T21:12:47+00:00January 20th, 2016|Comments Off on Must I take my vehicle to an insurance company drive-in claims for an estimate?

If I go to the insurance company’s drive-in claims facility, do I have to take my vehicle to one of its preferred shops for repair?

There are no laws or regulations requiring you to go to any specific repair shop. Some insurance companies may pay for vehicle damages equal to the estimate amount prepared at one of its preferred shops. Keep in mind as the vehicle owner you have freedom of choice. Make that choice wisely when the safety of [...]

By |2016-01-20T21:28:55+00:00January 20th, 2016|Comments Off on If I go to the insurance company’s drive-in claims facility, do I have to take my vehicle to one of its preferred shops for repair?

Must I notify my insurance company before repairs may begin on my vehicle?

Yes. Your insurance policy requires you to notify your them to make a Notice of Claim. Once a claim report has been made, you may leave your vehicle at a repair facility of your choice. Notify the insurance company claim representative or adjuster where your damaged vehicle may be inspected. Once a claim representative or [...]

By |2016-01-20T21:13:14+00:00January 20th, 2016|Comments Off on Must I notify my insurance company before repairs may begin on my vehicle?

Who guarantees the workmanship and safety of my vehicle repairs – the insurance company or the body shop?

The repair shop and in limited circumstances your insurance company.  Your insurance company does not accept the liability for the quality and safety of your vehicle's repair - the repair shop does. It is up to you to choose the best collision repair shop. Speak to body shop owner or manager to voice your concerns [...]

By |2016-01-20T21:26:12+00:00January 20th, 2016|Comments Off on Who guarantees the workmanship and safety of my vehicle repairs – the insurance company or the body shop?

How do I go about choosing a collision repair shop?

Start with asking your friends and relatives about their experiences. Not all people on the "Review Sites" are being truthful and some sites hide the good reviews from showing. Always speak with the shop owner/manager and ask to have a look around the shop while they explain their procedures. Ask for certifications or special training [...]

By |2016-01-20T21:13:28+00:00January 20th, 2016|Comments Off on How do I go about choosing a collision repair shop?

Do I have to accept replacement crash parts?

No. Although insurance companies aren’t required to use Original Equipment Manufacturer (OEM) replacement parts, such as Ford, you have the final choice of which parts will be used to fix your vehicle. However, if your company wants to use Non-OEM parts, and you request more expensive OEM parts, you may have to pay the difference. [...]

By |2016-04-15T23:19:03+00:00January 20th, 2016|Comments Off on Do I have to accept replacement crash parts?

When is my Deductible due?

The deductible is due at the end of the repair when you come to pick up your vehicle. If you request a parts pre order, and the claim has not been approved, you may be required to sign an authorization of repairs and/or leave a deposit.

By |2016-01-20T21:13:43+00:00January 20th, 2016|Comments Off on When is my Deductible due?